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Account Verification In Prolific Academic

Postby moondebi » 06 Sep 2016, 08:15

Prolific Academic needs an account verification to get paid once the redemption threshold is reached. Without a verified account one can continue working, but payments could not be received.

Now, after joining the site, I could make my email and FB verified, but not the phone number. I kept on trying, but each time it gives the message that a SMS is sent, though I could not find any. Owing to this, I'm not able to continue working over there.
Do any of you have an idea on how to get my phone number verified?
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Re: Account Verification In Prolific Academic

Postby Angie10 » 06 Sep 2016, 08:23

Hang on, I'm a little confused! When I first joined ProlificAcademic, I'm sure I had my telephone number verified, because they even sent me some code. Did this happen for you at all? I don't see why they'd want to do it again. I don't remember exactly how it went down, but I remember it happened as part of my registration process, which I couldn't complete until the verification had taken place. I hope someone will come along and remember how it was done. I do hope you get your money in the end :)
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Re: Account Verification In Prolific Academic

Postby nela13 » 06 Sep 2016, 08:25

I gave them my cell phone mumber but at first it didn't work because I didn't provide my country numbers first. Then I wrote my country numbers first and them my phone number and finally I receive the message. My country number are 00351 (then my phone number). Check which are your country's number when someone outside is trying to call you.
Not sure if I made myself clear .... :think:
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Re: Account Verification In Prolific Academic

Postby Lexi » 06 Sep 2016, 08:42

It does state that in the rules now:

"Before you are able to cash out you will need to verify your account. This can be done by verifying at least your email address AND phone number (be sure to include your country code). To ensure continued access to all our services it is also recommended that you verify your account via Facebook."

Once you have done it once it's okay for the future. You need to add either 00 or + then your country code and your number.
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Re: Account Verification In Prolific Academic

Postby IcyFirefly » 06 Sep 2016, 10:05

I couldn't sign up using any email accounts that I had, but once I used my FB account to sign up, everything was fine. I got verified, and haven't got in any issue so far. Now, I only wish there are more studies available. Lately, it is like a grave yard in my dashboard.
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Re: Account Verification In Prolific Academic

Postby Angie10 » 06 Sep 2016, 10:18

@moondebi....I'm curious to know; when you log in to your account, does it state whether or not it's verified, because mine states 'account status verified'?
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Re: Account Verification In Prolific Academic

Postby DreekLass » 07 Sep 2016, 10:07

When I signed up, I verified through both Facebook and phone. My account now says that I am verified, encapsulated in a little green button. I encountered no problems with it. Perhaps email them. They respond fast.
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Re: Account Verification In Prolific Academic

Postby thisnthat » 07 Sep 2016, 14:14

Mine didn't go through the first time, because I didn't add the country code. For example, here in the USA you need to dial 1 before putting in the area code and other numbers. Not sure how it works elsewhere, but once I added the 1, it worked and quickly. You should be able to google your country code if you don't know it.

I skipped the Facebook part.
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Re: Account Verification In Prolific Academic

Postby Angie10 » 07 Sep 2016, 14:40

@DreekLass....same here, I have the little green sign stating my account's verified. If I remember right I verified it via my phone as well as Facebook, too.

@thisnthat.....that's great, because once I was done verifying my account, I wasn't able to log in with my account details. Just as I was about to give up on the whole thing, I tried logging in via Facebook and it worked. So I've logged in that way ever since and have had no problem whatsoever.
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Re: Account Verification In Prolific Academic

Postby moondebi » 08 Sep 2016, 03:58

Angie10 wrote:@moondebi....I'm curious to know; when you log in to your account, does it state whether or not it's verified, because mine states 'account status verified'?


@Angie10.. I found my account status 'not verified' when I logged on after a long time. I tried to get it verified, but was not receiving the confirmation code. Then when I contacted, they came up with a reply that the system has flagged my account for some unknown reason. I just had registered with the site, but never worked. The person concerned apologized, and removed my flag, followed by which I could get my account verified.
However, after going through a thread here, I thought the site has a good earning potential. But I'm yet to find any opportunity to proceed.
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Re: Account Verification In Prolific Academic

Postby Decentlady » 08 Sep 2016, 05:37

I was asked to verify my account the moment I joined just like many other sites. It does show account verified, however, I am yet to make my first cashout. I hope it doesn't glitch then!
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Re: Account Verification In Prolific Academic

Postby DreekLass » 08 Sep 2016, 09:00

Angie10 wrote:@DreekLass....same here, I have the little green sign stating my account's verified. If I remember right I verified it via my phone as well as Facebook, too.

@thisnthat.....that's great, because once I was done verifying my account, I wasn't able to log in with my account details. Just as I was about to give up on the whole thing, I tried logging in via Facebook and it worked. So I've logged in that way ever since and have had no problem whatsoever.


I am happy it went smoothly. I find that FB verification often leads to nowhere with many sites. Same thing with signing up to sites through Facebook. Rarely ever works for me.
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Re: Account Verification In Prolific Academic

Postby Angie10 » 08 Sep 2016, 11:51

moondebi wrote:
Angie10 wrote:@moondebi....I'm curious to know; when you log in to your account, does it state whether or not it's verified, because mine states 'account status verified'?


@Angie10.. I found my account status 'not verified' when I logged on after a long time. I tried to get it verified, but was not receiving the confirmation code. Then when I contacted, they came up with a reply that the system has flagged my account for some unknown reason. I just had registered with the site, but never worked. The person concerned apologized, and removed my flag, followed by which I could get my account verified.
However, after going through a thread here, I thought the site has a good earning potential. But I'm yet to find any opportunity to proceed.


I'm really sorry to hear that, moondebi....I just don't know how you go forward from here, though. Hopefuly someone can help. I do hope you are able to get it sorted soon so you can start earning there :)

--- 08 Sep 2016, 11:53 ---

DreekLass wrote:
Angie10 wrote:@DreekLass....same here, I have the little green sign stating my account's verified. If I remember right I verified it via my phone as well as Facebook, too.

@thisnthat.....that's great, because once I was done verifying my account, I wasn't able to log in with my account details. Just as I was about to give up on the whole thing, I tried logging in via Facebook and it worked. So I've logged in that way ever since and have had no problem whatsoever.


I am happy it went smoothly. I find that FB verification often leads to nowhere with many sites. Same thing with signing up to sites through Facebook. Rarely ever works for me.



I agree, it can be so hit and miss it's just frustrating. But it's working ok for me for ProlificAcademic, and touch wood it stays that way :)
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Re: Account Verification In Prolific Academic

Postby thisnthat » 08 Sep 2016, 16:25

moondebi wrote:@Angie10.. I found my account status 'not verified' when I logged on after a long time. I tried to get it verified, but was not receiving the confirmation code. Then when I contacted, they came up with a reply that the system has flagged my account for some unknown reason. I just had registered with the site, but never worked. The person concerned apologized, and removed my flag, followed by which I could get my account verified.
However, after going through a thread here, I thought the site has a good earning potential. But I'm yet to find any opportunity to proceed.


I'm glad you got it straightened out. It's been a bit slow for me as well. Hopefully, it will pick up. Maybe check for tests at more and different times of day..

Angie10 wrote:
@thisnthat.....that's great, because once I was done verifying my account, I wasn't able to log in with my account details. Just as I was about to give up on the whole thing, I tried logging in via Facebook and it worked. So I've logged in that way ever since and have had no problem whatsoever.


Well, that's good. I hear a lot of complaints (on other sites) about FB sign ups not working. Glad it works for you.

I just hate FB. I need a fake one to link to all this stuff instead of my personal page, but they frown on people doing that. I still need to see about making an account using a pen name...
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Re: Account Verification In Prolific Academic

Postby DreekLass » 09 Sep 2016, 10:53

@Angie10, I think that PA is the only site that the Facebook login feature has actually worked with. When I have tried elsewhere, I am never logged in.
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