by friendociate » 02 Feb 2023, 12:53 So a websearch fo 'Complain to Pizza Hut' found ComplaintsBoard, where I then had TWO complaints for them to send to Pizza Hut. (this one, twice (arranged differently the second time)).
I wrote:I ordered a Big New Yorker (Ticket # 0028, ENTERED BY Website, 014145 (is that the store number?)), indicating that I wanted toppings on it (a few meats, a few vegetables); I got a Cheese Pizza on Big New Yorker crust... Filling out the "min" character-count, I mention that I'm complaining HERE because my receipt didn't give me "the code" that their "tellpizzahut.com" needs for me to complain TO THEM!
That was all written BEFORE I read these suggestions
Basics
- Be succinct. Keep to the point and don't ramble;
- Describe your problem and suggest a specific resolution. Be clear about what you want. If you want a refund, state it. (there's a seperate section for that on the entry form)
- Identify what actions you’ve already taken to fix the issue;
- Include as many details as you can;
- Key dates;
- When you purchased the items or when the problem occurred: time, store or location; serial number,order/ticket number etc.
- Attach a copy of any supporting documentation if applicable to your situation;
- Contracts, invoices, bills, receipts, warranties, work orders etc.
- Be friendly, stay polite and avoid foul language;
- Don’t make threats;
- Try to avoid typos, bold type and capital letters;
- Don’t include personal information;
- Make sure you confirmed your email address in your Profile.
Complaints containing the following will not be allowed:
- Harassment, defamatory materials, profanity, abusive
- language, other objectionable content;
- Trolling and provocation;
- Second-hand experiences;
- Inappropriate, offensive, or lewd photos and videos;
- Attempts to impersonate another person or entity;
- Copyrighted materials;
- Spam and/or promotional content;
- Other people's personal information.
... so they might not approve my complaints.
