by nakitakona » 23 Jan 2016, 00:32
It is good your lappy OS 7 is upgraded to OS 10 and there goes a problem of getting a connection with your phone. By the way, has your lappy the bluetooth facility installed or connected within? That is one of the reasons too.
Phone is only connected to lappy for its wireless connection through a bluetooth. If there is none, through a USB cord connection.