[earthsalt]

I am using a newly installed version of Windows 2013 on my computer. I am getting the following response whenever I turn on my computer:

The product information programmed into the system is missing or invalid

.
Any ideas on what this is about?

[germainebull]

I am using a newly installed version of Windows 2013 on my computer. I am getting the following response whenever I turn on my computer:

The product information programmed into the system is missing or invalid

.
Any ideas on what this is about?

Sounds like a case of unauthentic software. Just a gut feeling though. You might want to take this matter up with a qualified technician.

[earthsalt]

I am using a newly installed version of Windows 2013 on my computer. I am getting the following response whenever I turn on my computer:

The product information programmed into the system is missing or invalid

.
Any ideas on what this is about?

Sounds like a case of unauthentic software. Just a gut feeling though. You might want to take this matter up with a qualified technician.

I sincerely hope that I am not using pirated software unwittingly. I paid a certain technician handsomely to set up my system.

[jonjenkins]

The product information programmed into the system is missing or invalid

Does this happen after Windows has booted up and you can see the desktop, or before that point?

[darkthorn]

Do you get that message right after turning your computer on? Like when it is loading the bios information? I don't believe it has to do with windows but with the BIOS, this sort of problem happens when the motherboard loses some information. I heard something similar with HP laptops.
Could you give us more information about your laptop brand please?

[earthsalt]

Do you get that message right after turning your computer on? Like when it is loading the bios information?

Yes. I am getting the error message at this stage. Incidentally, I am also using a HP laptop.