[vathsala]

yesterday my friend wanted to sign up in Forumcoin but had some trouble in registering so asked for my help. I tried to help him several times but he could not register it and so i decided to do it for him , i asked him to install showmypc and generate pw and send it to me and i too installed one for me. In the process it asked to download ilivid and i clicked on it , then only showmy pc was installed . After that when i tried to open some other site, in a different window and clicked on Google chrome, instead of regular window which i get daily, some new window appeared and in the address bar i am seeing ASK in red colour. i was shocked and tried to change it and bring back my regular address bar but in the process now instead of ASK, i amseeing Premium download manager, my way. then i tried to take help from the net to cancel the downloaded ilivid but it says ilivid is a virus or malware comes along with some sites and without our permission it will change the url and steal our password and act fast. Inspite of repeated attempts to remove it i could not change the address bar. i even went to control panel, clicked on add or remove programme and checked for ilivid but it is not there. Can anyone help me how to find out whether the downloaded ilivid is still in my pc and if so how to remove it and how to change the address bar from Premium download manager, my way to the original google chrome?

[MeowsePad]

It might be helpful to check your browser addons/extensions. Sometimes the malware that comes bundled with other programs will install malicious browser addons or extensions that change your homepage repeatedly.

[vathsala]

You are right. I am desperately trying to remove that malware but since due to 0 knowledge about pc i am unable to do any thing. No one is here to help me out too. now am unable to log in , in any site as no site is opening besides new and funny sites are seen in the address bar, or only numericals and alphabets are seen which i never typed. Now already it is 11.30 pm i am feeling so sleepy . do not know what damages are going to happen to my pc by morning because of this malware.

[darkthorn]

Well it seems to me that you are another victim of browser hijacking. In order to remove ILivid Virus try to run Malwarebytes on your PC, and after it run a Trend Micro scan online:

http://housecall.trendmicro.com/

You can also try to remove it manually, you can check the steps here: http://www.2-spyware.com/remove-ilivid-virus.html

[vathsala]

@@ MeowsePad
Thanks for your immediate help. I have checked according to your advice and disabled both the unwanted and newly formed search engines created by the malware and also disabled the malware with the help of anti malware bytes which i have installed now

@@darkthorn

thank you for your timely help by providing the links. Accordingly i have installed anti malwarebytes and one malware was detected, 4090 threats found and by scaning i have quarantined them.

I can not forget this help by both of you. My heartiest thanks and blessings to both of you. Now i am overjoyed, elated.THANKS ONCE AGAIN

[Jinglebells]

Gosh, this is useful information, I hope I never get this virus, but will remember this in case I need it, such a worry these days with getting a bad virus, then having to figure out how to get rid of it.

The last time I had to remove the virus, I had to resinstall everything on this computer, it was a lot of work for me.

[kataomoi]

Is your computer okay now that you've quarantined the threats? Sometimes it doesn't clean all the way so there are still traces of malware left on your computer. I would recommend using "Microsoft Safety Scanner" just as a back-up scanner to make sure everything's gone. It's free to use and you can download it on the Microsoft website.

[vathsala]

I do not know whether it is completely ok. But now if i click on Google Chrome, google page is only opening instead of Ask or my way, page as earlier when the malware was there. And the speed is also ok. and when i type anything in the address bar, no drop down is coming with unknown sites . So i thought it is ok . But what you say is also right. There may be traces left. So i will install " Microsoft Safety Scanner " and do the needful . Thanks a lot for this feed back. People like me who has zero knowledge about pc, is getting benefited and can able to learn lot of useful things through forumcoin. I am greatful to the backbone of this site who is instrumental to start this site

[kataomoi]

Good luck. By the way, do you have an anti-virus installed on your computer? You should always make sure it's enabled so that your PC will be protected.

[sprite1950]

I have had browser hijackers before and although I had no idea what to do at the time and couldn't understand why it was happening I did figure it out. I found that I could disable it through my extensions. If I have a problem I will google the hell out of until I find the answer or even ask someone here.

[vathsala]

Good luck. By the way, do you have an anti-virus installed on your computer? You should always make sure it's enabled so that your PC will be protected.

yes friend, My son has installed AVG and Avast and last week did a scan also for possible virus .

-- 10 Oct 2015, 14:02 --

I have had browser hijackers before and although I had no idea what to do at the time and couldn't understand why it was happening I did figure it out. I found that I could disable it through my extensions. If I have a problem I will google the hell out of until I find the answer or even ask someone here.

Malware is something a serious virus it seems. Within 36 hours of installed time it infected 4090 files which is quite a big number. I will go to google and try to find out how to disable a malware through extension because i dont have any knowledge about it and my sons who will take care of such problems are not with me at present.

-- 10 Oct 2015, 17:53 --

Is your computer okay now that you've quarantined the threats? Sometimes it doesn't clean all the way so there are still traces of malware left on your computer. I would recommend using "Microsoft Safety Scanner" just as a back-up scanner to make sure everything's gone. It's free to use and you can download it on the Microsoft website.

I tried to download Microsoft Safety Scanner to remove the traces of malware if any but when i clicked on this antivirus i am getting an iLivid page for downloading , So i did not download it.

[kataomoi]

I tried to download Microsoft Safety Scanner to remove the traces of malware if any but when i clicked on this antivirus i am getting an iLivid page for downloading , So i did not download it.

This means the malware is still on your computer. If it's completely gone, you should be able to download Microsoft Safety Scanner without any problems. It's a program from Microsoft so there's no way it will lead to iLivid.

[darkthorn]

I tried to download Microsoft Safety Scanner to remove the traces of malware if any but when i clicked on this antivirus i am getting an iLivid page for downloading , So i did not download it.

Hmmm ok so if you still get iLivid page for downloading something still there. Try to do the following steps:

1º- Enter Windows Safe Mode

To boot into Windows Safe Mode, first shut down your PC. Locate the F8 key on your PC's keyboard; turn the PC on; and as soon as you see anything on the screen, press the F8 key repeatedly. The Advanced Boot Options menu will show up, in this menu you should select "Safe Mode with Networking" and then press Enter.

2º-Delete Temporary Files

For this step you can use the Disk Cleanup utility included with Windows, select Start, All Programs (or just Programs), Accessories, System Tools, Disk Cleanup.

You also can use CCleaner free version (you can download it here: https://www.piriform.com/ccleaner/download)
In CCleaner select the first option on the left menu "Cleaner", then click on Analize and when it finishes click on Run Cleaner

3º-Download another antimalware software, you can use one of the following:

-Kaspersky Virus Removal Tool 2015 (https://support.kaspersky.com/viruses/kvrt2015)
-SuperAntiSpyware (http://www.superantispyware.com/downloa ... PYWAREFREE)

4º- Run a scan with one of the software mention in step 3, and after it run another scan with Malwarebytes

5º - Check the Browser you use

Check the extensions and starting page, if necessary reset the settings on the webrowser you are using.

For last you can run Bitdefender Scan Online. I don't know which antivirus you are using but in your place I either install Bitdefender free edition or Avira. You can also install Malicious Software Removal Tool from Microsoft and run it.

If after all these steps you still have problems send me a PM with what is happening.

[vathsala]

Eu uso, o PSAFE ele é otimo para eliminar os virus, não tem como pegar virus é simples de usar e fora que ele tem varias ferramentas de uso tudo muito simples.

Sorry friend, I did not understand this language. Please translate it in english

-- 10 Oct 2015, 21:28 --

I tried to download Microsoft Safety Scanner to remove the traces of malware if any but when i clicked on this antivirus i am getting an iLivid page for downloading , So i did not download it.

Hmmm ok so if you still get iLivid page for downloading something still there. Try to do the following steps:

1º- Enter Windows Safe Mode

To boot into Windows Safe Mode, first shut down your PC. Locate the F8 key on your PC's keyboard; turn the PC on; and as soon as you see anything on the screen, press the F8 key repeatedly. The Advanced Boot Options menu will show up, in this menu you should select "Safe Mode with Networking" and then press Enter.

2º-Delete Temporary Files

For this step you can use the Disk Cleanup utility included with Windows, select Start, All Programs (or just Programs), Accessories, System Tools, Disk Cleanup.

You also can use CCleaner free version (you can download it here: https://www.piriform.com/ccleaner/download)
In CCleaner select the first option on the left menu "Cleaner", then click on Analize and when it finishes click on Run Cleaner

3º-Download another antimalware software, you can use one of the following:

-Kaspersky Virus Removal Tool 2015 (https://support.kaspersky.com/viruses/kvrt2015)
-SuperAntiSpyware (http://www.superantispyware.com/downloa ... PYWAREFREE)

4º- Run a scan with one of the software mention in step 3, and after it run another scan with Malwarebytes

5º - Check the Browser you use

Check the extensions and starting page, if necessary reset the settings on the webrowser you are using.

For last you can run Bitdefender Scan Online. I don't know which antivirus you are using but in your place I either install Bitdefender free edition or Avira. You can also install Malicious Software Removal Tool from Microsoft and run it.

If after all these steps you still have problems send me a PM with what is happening.

Sure. I am in that process only now. I will give you the update after i did all the above procedure you have mentioned here. Thanks once again for taking pains to help me out. I am very lucky to be in this forum and have you all here

[Happyland]

There are several good anti malware/spyware applications available that are free: malwarebytes, adaware, spybot and superantispyware. I would suggest a multilayered approach to incorporate at least two of them. In addition a firewall and a good antivirus program will come in handy. Limit what you download and share on your device.

[vathsala]

Today i have uninstalled AVG and Avast and in that place installed Avira and malwarebytes and after scanning for the possible virus or malware threats , i have found that it is 100% free from virus or malware.
I take this opportunity to thank all whoever responded my thread and tried to help me resolve my problem

[kataomoi]

Is your computer okay now? If not, maybe you should try booting in safe mode and download "Microsoft Safety Scanner" from the official Microsoft site. I know you said earlier that you couldn't download it, but if you boot in safe mode with networking, you should be able to. I would recommend running a full scan.

[tomford]

sometimes viruses and malware can do unseen damage to your system. I recommend going to a site called bleeping computer they have experts to help with different aspects of your computer and can help you check for unseen damage. just make a account

[vathsala]

Is your computer okay now? If not, maybe you should try booting in safe mode and download "Microsoft Safety Scanner" from the official Microsoft site. I know you said earlier that you couldn't download it, but if you boot in safe mode with networking, you should be able to. I would recommend running a full scan.

yes friend. Now my computer is completely ok, I have uninstalled AVG and Avast and installed Avira and anti malwarebytes. and did a complete scanning and the report came as , 0 threats, and 100% free from virus. Now my pc has picked up speed also. Earlier it takes 25 mts to boot and another 10 mts to open any site.

-- 15 Oct 2015, 18:09 --

sometimes viruses and malware can do unseen damage to your system. I recommend going to a site called bleeping computer they have experts to help with different aspects of your computer and can help you check for unseen damage. just make a account

Definitely i will make an account with bleeping computer friend. I think i have taken an intelligent decision of starting up this thread . With this i am getting so many tips and wonderful links from all my well wishers which helped me so much to remove the malware and virus from my pc. Thank you so much friend for providing this link.