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I need help with Firefox, please

Postby cashforuonline » 27 Oct 2015, 17:03

I'm having a terrible time with Firefox today. Half the time when I click on something, like clicking on page 2, or clicking my emails, it doesn't work. This is just normal left clicking, not right clicking. The same webpages work fine in IE or Chrome, so it has to be a FF issue. (yes, I just updated it the other day, so I'm sure that's what the problem is). Any suggestions on how to fix it?
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Re: I need help with Firefox, please

Postby darkthorn » 27 Oct 2015, 21:00

Sometimes that happens after an extension update. Try to disable the extensions one by one to check if is any extension who is causing the issue, if that doen't solves the problem try to reset the browser.

You can check the procedure in this website

HTTPS://support.mozilla.org/en-US/kb/re ... d-settings

This won't affect your bookmarks and password but will delete extensions, themes and any modified preferences.

Hope that helps you. By the way if you have webroot as an antivirus be aware that some users reported the same problem after an update.
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Re: I need help with Firefox, please

Postby cashforuonline » 27 Oct 2015, 23:20

darkthorn wrote:Sometimes that happens after an extension update. Try to disable the extensions one by one to check if is any extension who is causing the issue, if that doen't solves the problem try to reset the browser.

You can check the procedure in this website

HTTPS://support.mozilla.org/en-US/kb/re ... d-settings

This won't affect your bookmarks and password but will delete extensions, themes and any modified preferences.

Hope that helps you. By the way if you have webroot as an antivirus be aware that some users reported the same problem after an update.

OK, I'll try refreshing it. I don't think I have too many extensions, but I'm not sure. Will the reset get rid of stuff like my default search engine and stuff like that too?
No I don't have webroot, I have AVG.
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Re: I need help with Firefox, please

Postby darkthorn » 30 Oct 2015, 00:33

cashforuonline wrote:
darkthorn wrote:Sometimes that happens after an extension update. Try to disable the extensions one by one to check if is any extension who is causing the issue, if that doen't solves the problem try to reset the browser.

You can check the procedure in this website

HTTPS://support.mozilla.org/en-US/kb/re ... d-settings

This won't affect your bookmarks and password but will delete extensions, themes and any modified preferences.

Hope that helps you. By the way if you have webroot as an antivirus be aware that some users reported the same problem after an update.

OK, I'll try refreshing it. I don't think I have too many extensions, but I'm not sure. Will the reset get rid of stuff like my default search engine and stuff like that too?
No I don't have webroot, I have AVG.


Yes it will, according to Mozilla: Extensions and themes, website permissions, modified preferences, added search engines, download history, DOM storage, security certificate and device settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed.
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Re: I need help with Firefox, please

Postby nakitakona » 30 Oct 2015, 02:59

Shift to another browser which is working and efficient in responding to work browsing needs. I am using Google Chrome. Why not try it? Remember there are a lot of browser to find in the Internet. However, if you insist in using FF. Uninstall it and reinstall. Your bookmark, your files, and other related web activities would still remained untouched for you to retrieve them once new FF is reinstalled.
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Re: I need help with Firefox, please

Postby Geamer » 30 Oct 2015, 03:08

Uninstall FireFox and then delete the Mozilla firefox folder in the program files and then reinstall again, it might fix your firefox issue.
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Re: I need help with Firefox, please

Postby cashforuonline » 30 Oct 2015, 03:34

nakitakona wrote:Shift to another browser which is working and efficient in responding to work browsing needs. I am using Google Chrome. Why not try it? Remember there are a lot of browser to find in the Internet. However, if you insist in using FF. Uninstall it and reinstall. Your bookmark, your files, and other related web activities would still remained untouched for you to retrieve them once new FF is reinstalled.

I do use Chrome also. However, it is a resource hog, and usually makes my computer run hot (at least my Windows 10 laptop). Plus, I need to use more than one browser, because I have different accounts that I keep logged in all the time; it's too much of a hassle to keep logging in and out to switch between them.
Geamer wrote:Uninstall FireFox and then delete the Mozilla firefox folder in the program files and then reinstall again, it might fix your firefox issue.
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Re: I need help with Firefox, please

Postby Geamer » 30 Oct 2015, 08:13

I hate Chrome because it eats a lot of memory, while Windows Internet explorer is fast I am not accustomed in using it and I just stuck in using Firefox which also can make use of a good addons like a downloader and an email notifier.
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Re: I need help with Firefox, please

Postby Mihailo » 30 Oct 2015, 18:02

You can try to reinstall Firefox. It will solve every problem, I am sure. If you don't want to do that, you can try to delete cache..
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